Glyn's Notes 格林記事

In the previous post , we covered the basic activities in the payment domain. Now let's explore the participating roles in the pay-in and settlement flow of the B2C model. Roles in the credit/debit card payment processing Taking credit/debit card payment as an example, there are 5 main participating roles: Consumer, Merchant, Issuer, Acquirer, and Card Network. Consumer : The customer who makes payments on the e-commerce platform. In the credit/debit card domain, the consumer is also called the cardholder. Merchant : The owner of the e-commerce platform that provides value to the consumer. Issuer : The company (a bank or an authorized financial institution) that issues credit/debit cards to consumers. The consumer must abide by the issuer's terms to use the credit/debit card. Acquirer : The company (a bank or an authorized financial institution) that facilitates the payment flow in two ways: (a) Transmits payment information between the merchant and downstream participants, suc...

As a payments product manager with over 5 years of experience in the e-commerce industry, I want to kick off a new series reflecting on my learnings. I wish I had known these when I first stepped into the payments domain. My hope is that this series will be helpful to your product management career, whether you're just entering the payments space or simply curious about what a payments PM does and thinks. This is the first post in the series, and it will cover the scope of payments in e-commerce. E-commerce Business Models The e-commerce landscape is fundamentally shaped by two primary business models: B2C (Business-to-Consumer) and C2C (Consumer-to-Consumer). In the B2C model, a consumer interacts with a business (merchant) operating an e-commerce platform. In the C2C model, also known as a marketplace model, consumers exist on both sides of the transaction, with the merchant serving as a transaction facilitator. (Created by Napkin AI ) Payment Activities In the B2C model, two maj...